Shipping policy

We currently ship only to addresses within the United States.

Order processing

Orders are typically processed within 1–2 days, excluding holidays. Processing may take longer for larger orders, during busy periods, or due to circumstances outside our control. We will reach out and notify you of any delays.

Shipping rates and delivery

We currently use USPS, UPS, and FedEx. If you have a preferred carrier, please let us know in the special instructions before checkout.

We currently offer the following shipping options:

Local Delivery (1 day)
Standard Shipping (3–7 days)
Express Shipping (2–4 days)

Shipping rates and estimated delivery times are calculated and displayed at checkout based on your order and destination. Delivery estimates begin after your order has been processed and handed to the carrier.

Tracking

You’ll receive a shipping confirmation email with tracking information as soon as the gift package receives its shipping label (this means your gift is packed and ready for the carrier). Depending on the time of day, weekend, or holiday, it may take up to 48 hours for the carrier to scan and tracking updates to appear.

Delays

Carrier delays, severe weather, holidays, and other events outside our control may affect delivery. If your order is significantly delayed, please contact us so we can help investigate with the carrier.

Incorrect addresses

Please review your shipping address before placing your order. If you notice any errors, contact us as soon as possible before the order is shipped. We can’t guarantee that an address can be changed after an order has been shipped, and additional shipping charges may apply if a package must be resent.

Lost or damaged packages

If your package appears lost or arrives damaged, please contact us with your order number or reply to your order confirmation email with the concern. For damaged deliveries, please include photos of the package and items so we can review the issue with the carrier and work toward a resolution.